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The Cycle of Strategic Management Course
Orientation
Orientation (2:31)
Understanding the Organization’s Strategic Elements and Its Environment
Understanding Competitive Advantage: The STEP Philosophy (3:01)
Strategic Alignment (3:06)
The PDSA Cycle and the STEP Cycle (5:44)
Strategic Management: Shaping Future Direction (3:24)
Planning Principles (2:27)
Applied Strategic Management Examples (29:06)
The Voice of the Customer and the Stakeholder
Customers and Stakeholders (7:43)
Measuring Customer Satisfaction (3:04)
Products, Services, and Capabilities (2:33)
Strategic Planning and Strategy Formulation: Options and Considerations
The Strategy Formulation Process (3:21)
Understanding the Environment in Which the Organization Operates (3:25)
Strengths, Weaknesses, Opportunities, and Threats (2:47)
External Factors and Forces (3:42)
Systems Thinking and How it Informs Strategic Planning (3:23)
Formulating the Right Strategy (4:56)
The Planning Process (2:29)
Mission, Vision, and Core Values (8:35)
Scenario Planning (3:01)
Goals and Objectives (8:04)
Articulation of the Strategy - The Strategic Plan (4:45)
Tactical Planning (2:22)
Strategy in Action
Strategies, Programs, Projects, and Budget Execution (4:46)
Change Management (5:14)
Performance Measurement (8:00)
Best Practices in Strategic Management (3:07)
Performance Monitoring and Evaluation (4:19)
Employee Engagement (3:10)
Strategic Communications and Course Summary
External and Internal Communications (12:12)
Final Thoughts on Strategic Management (1:58)
Systems Thinking and How it Informs Strategic Planning
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